Field Service Engineer (f/m/d)

About AIXTRON

AIXTRON SE is a manufacturer of systems for the semiconductor industry. We are the recognised technological leader for complex deposition processes in the field of compound semiconductors and nanomaterials. The company was founded in 1983 by employees of RWTH Aachen University and has gone on to become a world-class technology company that is listed on the TecDAX and SDAX stock indices, with shares traded on the stock exchange.

AIXTRON is a specialist in leading technologies for gas phase deposition. Day in, day out, our Development department works with our customers to push the limits of what is technically feasible. This covers the fields of electric mobility, optical data transmission, 3D sensor technology and 5G. They are inspired by a wide range of applications in the areas of automotive, smartphone sensor technology, power converters and amplifiers in mobile communications and the solar industry as well as wireless and optical data communication and a multitude of applications in the display field. Semiconductor components manufactured by systems from AIXTRON are used in all of these areas. Our focus is on close cooperation with highly innovative customers, joint further development and safeguarding the smooth functioning of systems.

Precision, diligence and an eye for detail are top priority at AIXTRON and ensure optimum system and service quality for customers. AIXTRON is on course for strong growth, which is expected to continue for several years according to current forecasts. By becoming a member of our team, you will be joining a diversified and healthy technology company.

Today, AIXTRON is a global player and has been a market-leading company for many years. In addition to our headquarters in Herzogenrath, we have research laboratories in Germany and the UK as well as branches in China, Taiwan, the USA, Korea and Japan. In 2021, around 700 employees around the world generated revenues of approximately EUR 429 million.

AIXTRON Inc is our North American sales and service office located in Santa Clara, CA – in the heart of the technology and innovation hub Silicon Valley. A team of highly professional sales managers, field service engineers, field process engineers, and logistics staff are serving customers in North America with outstanding level of technical support. AIXTRON Inc advises and trains customers with respect to system operation, maintenance, and improvements. Our customer profile comprises highly innovative companies that focus on fundamental research topics that could be applied in the distant future. In addition, AIXTRON Inc works closely together with many major tier 1 industrial customers that use our systems for high-volume production applications and also drive this technology forward as partners of AIXTRON.

New growth markets

In 2022, we are continuing with our focus on introducing a “new product” strategy. We believe that the areas of power electronics (GaN, SiC), opto electronics (GaAs, InP) and micro-LEDs (GaN, GaAs) are strong growth markets, and we see major potential for our company here in the coming years.

In order to make use of these opportunities, we are planning to revise our entire product portfolio. We are creating project teams that specialise in various applications (e.g. SiC, GaN HEMT, µLED, laser, LED, etc.) and will work together with the corresponding experts on tomorrow’s technologies. We need your support in this endeavour, especially in the field of technology and customer service.

Vacancies

At AIXTRON Inc we are looking for experienced Field Service Engineers to join our global support organization and work with our customers on state of the art (Metal Organic) Chemical Vapor Deposition (MO)CVD equipment. The wide range of tasks in the customer support organization include the installation and qualification of the latest system generations, customer demonstrations as well as the development of epitaxy processes for the various fields of application of compound semiconductors. We also work closely together with customers and universities in the context of joint development projects (JDP) to qualify our latest (MO)CVD systems.

If you feel at home in a medium-sized corporate culture with short decision-making paths, but, at the same time, appreciate a complex range of topics as well as the variety of tasks that you would find in a major corporation, we are the place for you. Take the opportunity to play an active role in shaping the future of our company!

Field Service Engineer:

In the role of “field service engineer (f/m/d)”, you are responsible for the installation of our (MO)CVD semiconductor equipment from pre-installation activities to technical acceptance by customer. You will also serve as a liaison between customer and all components of the company throughout the process. After technical acceptance of the semiconductor equipment by the customer, the Field Service Engineer also offers support in the maintenance, repair, and upgrade of the equipment. Finally, the position is responsible for maintaining a high level of customer satisfaction while representing the interests of the company.

We offer:

• A challenging field of activity with great creative potential at an innovative, international and expanding technological leader
• Flat hierarchies and direct interdisciplinary cooperation
• Working in a state-of-the-art work environment with the latest and most innovative methods in an intercultural team with highly motivated colleagues
• Targeted personnel development through continuous specialist training and development of personal skills
• An open corporate culture with flexible working hours that allows a self-determined work/life balance
• Performance-based compensation and a wide range of employee benefits

We are looking for support at the following locations:

• General US
• Santa Clara, CA
• Southwest area (Dallas, TX)
• Eastern area (Raleigh, NC)
• Northwest area (NJ, NY)