NH Builder Operations Manager

Do you want to change the world? We do, too.

The energy market is roughly $4 trillion globally, and solar penetration is less than 1%. But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.

SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.

SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 2,000 in North America and the Phillipines. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.

We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:

Summary of Role:

The New Home Builder Operations Manager (BOM) role is to serve as the main point of contact to SunPower stakeholders and external builder customer-based teams. They act as the subject matter expert from a community launch, to residential project (RP) production and forecasting, and through community completion. The New Home BOM will manage production by being a liaison between field construction and office-based departments.

Day to day responsibilities for both BOMs include but are not limited to managing at the community and RP levels: collection of necessary information, documents and design files from builder teams, coordinating with SunPower sales teams to ensure information is accurate and builder timelines are met, fielding and progressing start notifications, design & permit coordination, construction date accuracy, sub-contractor coordination, collecting of signed final permits from onsite construction managers and or AHJs, conducting builder training on SunPower solar program, determining cut-offs for homebuyer information documents from builder teams, system size and equipment change coordination, and collecting of work orders from builder purchase managers to ensure accurate payment.

Essential Duties & Responsibilities:

• Ensure account manager has provided builder architectural, electrical, and construction files; to request MP, SSP, MPPP files as needed
• Coordinate with SunPower permit supervisors to define a specific permit process plan
• Work with builder team to confirm community permitting, “approval”, is granted. Either to be managed by SunPower or builder permit teams
• Coordinate with installation partner (IP) and builder roofer to define scopes of work and assign alliance partners as needed
• Manage the need for RP object creation – based on email notification, builder portals (like supply pro), or updates from field personnel
• Collect a lot-specific plot plan/sequence sheet from the builder and assign construction promise dates to all RP’s
• Ensure request are submitted to design in accordance with OP’s cut off timelines
• Ensure RP has a lot level design and permit issued and delivered to job site prior to rough wire date
• Work closely with SunPower field manager (FM) to calibrate construction dates and ensure our installation partner (IP) is on-site as needed
• Coordinate with IP and on-site construction manager to ensure the installation of solar modules is within the construction build cycle and we do not slow down the builder’s production schedule
• Work with IP’s directly or field-based contacts to confirm the completion of rough wire and PV/trim installs, marking as completed in salesforce on a weekly basis
• Track historical trends of: ‘trench to rough wire’, and ‘rough wire to PV/trim install’ – to develop averages per builder and community
• Track historical trends of: IP throughput per region, builder throughput per community
• Present weekly forecast to department director and peers – with quarterly accuracy of <5% variance
• Collect all final solar and building permits per RP, prior to escrow date
• Work with builder teams and SunPower stakeholders to determine if more RPs will be created

Required Qualifications:

• 3+ years’ experience working in CRM platform like salesforce to manage production
• 3+ years in residential construction working with various trades; from trench to framing, electrical, plumbing, roofing, and finish work
• Bachelor’s degree in construction management, engineering, business economics, or related field
• Excellent verbal and written communications skills with the ability to adjust communication style for interactions with sub-contractors, home builders and various internal stakeholders
• Strong problem-solving skills and ability to see the big picture, anticipate problems and how they will affect the project team, and proactively address these issues
• Proficient with Microsoft Office

Preferred Qualifications:

• NABCEP certified or 1+ years working with photovoltaic systems
• Design and or permit experience with photovoltaic or residential electrical systems

Physical Demands and Working Conditions:

At SunPower, we value the health and safety of all our team members. We support and encourage our employees to form a healthy and stable environment where they can succeed. Below we have listed the working requirements and environment for this role:

• Able to work upright and stationary and/or standing for working hours
• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable method
• Able to position and move objects up to 10 pounds
• Able to use and learn standard office equipment and technology with proficiency
• The position requires travel with the potential of overnight stays between assigned facilities and various locations within the community. Less than or equal to 10% travel.
• Day to day work is completed in the office at personal computer M-F, first shift hours
• Ambient noise level is usually quiet, consisting of normal conversations, business machines, telephones, but occasionally may be above average for portions of the business day

Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company’s obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.